If you have a prepaid reservation, just pull up to the gate at the right side of the building. The license plate camera should read your plate and automatically raise the gate. (If not, just scan the barcode from your reservation confirmation).

If you don’t have a reservation, no problem! Just push the “ticket” button, pull a ticket from the machine, and the gate will open. Put the ticket in a safe spot in your vehicle (not on the dash, as the sun will bleach it out). Then drive to the rear of the lot and park in an empty spot. Our shuttle is automatically alerted to your arrival and the driver will arrive at your rear bumper within minutes. Pop your trunk so that we can find you quickly. We’ll load your luggage and take you to the airport.

When you return, just give us a call and the shuttle will pick you up. After returning to our facility, we’ll drive you to your vehicle, load your luggage and you’re ready to check out. Drive to the front of the lot, to the right side of the building, and pull up to the gate. If you have a prepaid reservation, the system should read your plate, apply your prepayment, print a receipt and open the gate automatically within 4 seconds. (If the plate is not recognized, please scan your reservation barcode)

If you pulled a ticket at the front entry, the system will still try to read your plate and display your transaction. If that doesn’t happen automatically, just scan your ticket using the scanner at lower-middle of the machine. For payment, you can use credit or cash.

Cash goes in the lower-left roller slot (nothing higher than a $20).

For credit card, press the blue CREDIT button, then confirm the payment amount on the card reader at upper-right. Then press the yellow START button, insert your chip card. The card takes about 5 seconds. After the beep, remove the card, and wait another 4-5 seconds for the receipt to print and the gate to open. Sounds a little tricky, but it’s fast and easy! And with a prepaid reservation, you can usually enter and exit the lot without even rolling down your window! Just give the license plate reader 3-4 seconds to recognize you.